Privacy Policy

Privacy Policy

Effective Date: 10/09/2025

At Village Carpets and Flooring, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services.

1. Who We Are

Village Carpets and Flooring
3 Old Lane, Birkenshaw, BD11 2LA
United Kingdom
Email: info@villageflooring.co.uk

2. What Information We Collect

We may collect the following personal details from customers or potential customers:

  • Full Name
  • Address
  • Phone Number
  • Email Address

3. How We Use Your Information

Your personal information is used for the following purposes:

  • To respond to enquiries and provide quotes
  • To arrange product delivery and installation
  • To send invoices and payment information
  • To provide updates and communication about your order
  • For general customer service and follow-up

4. Legal Basis for Processing

We rely on the following legal grounds to process your data:

  • Consent – when you voluntarily submit your information
  • Contractual necessity – to deliver the products and services you request
  • Legitimate interests – to manage customer relationships and support

5. Sharing Your Data

We do not sell or share your personal data with third parties. Your data will be used only within the UK and solely for the purposes outlined in this policy.

6. Data Retention

We keep your data only as long as necessary for our business and legal obligations. You may request deletion of your information at any time, subject to legal requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of data processing
  • Withdraw your consent at any time

To exercise any of these rights, please contact us at info@villageflooring.co.uk.

8. Data Security

We use appropriate measures to protect your personal information and ensure it is not accessed, disclosed, altered, or destroyed without authorisation.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Village Carpets and Flooring
3 Old Lane, Birkenshaw, BD11 2LA
Email: info@villageflooring.co.uk